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RAISE Podcast: Joanna Curtis, University of Memphis

RAISE Podcast Joanna Curtis

We recently sat down for a special episode of the RAISE Podcast featuring Joanna Curtis, Chief Advancement Officer at the University of Memphis. Check out this recap featuring our favorite takeaways from the episode, and how to tune in yourself!


 

Listen to this episode of the RAISE Podcast, featuring Joanna Curtis.


 

This podcast is for our listeners who work in advancement and ask themselves, “Is this really what I’m supposed to be doing?”

It’s for anyone hoping to gain upward mobility without having to hop from school to school.

It’s for folks who are curious about how browsing an article in the Chronicle led to a multi-year, multi-million-dollar commitment from a family foundation with zero previous ties to the university.

It’s for those of you who have considered launching an Alumni Career Services program.

It’s for everyone who needs a reminder of how a large, public University can change the face of higher education.

It’s for anyone who prioritizes the “Why?” so that they can crystalize the “How?”

…And, it’s for anyone who wants to amplify your brand ambassadors (students) and launch a student-led podcast that could serve as an incredible stewardship tool. (Come on. Someone has GOT to do this!)

Joanna Curtis, Chief Advancement Officer at the University of Memphis

Joanna has been a guest on her sister’s podcast. Her husband is a journalist who covers the Memphis Grizzlies and is a prolific podcaster. She is also one of the most successful, well-regarded fundraisers and leaders in the advancement space. So, Brent had some big shoes to fill as her podcast host.

Joanna and Brent kick things off by talking about her first higher-ed love, Macalester College. Mac’s internationalism, its claims to prominent alums like Kofi Annan, and its focus on service were alluring enough to keep her close to her hometown of Arden Hills, MN through her undergrad years. Joanna recalls that her “Mac” education focused on molding productive global citizens; students and graduates that would give back to their communities and the world. (After this podcast conversation, we can confidently say that Joanna is doing Macalester proud.)

But, like many liberal arts degrees, Joanna’s studies didn’t align with a clear-cut career path. After a move to Memphis with her husband, she considered becoming an episcopal priest, a cook, or a bookstore and coffee shop owner. Instead, as fate would have it, she found herself working in a fundraising gig for her local library. She learned what the heck “development” meant, cut her teeth during a campaign launch, and got involved with donor committees and boards.

A self-proclaimed introvert, Joanna wasn’t convinced that fundraising was the right fit for her. She confronted the question that nags so many of us at different points throughout our career: “Is this really what I’m supposed to be doing?” So, she took a break. She did some self-study. She took many personality tests and saw a career counselor. (If only Advancement career coach Kris Schafer had been in business 20 years ago!)

Joanna’s search continued to affirm the same results: You should be a fundraiser.

So, fundraise, she did. And she sought out “an organization whose work [she] could spend all day trying to explain the importance of.” Joanna has built an incredibly successful career by embracing her innate skills, leading with authenticity, and giving her time to an organization with a mission she wholeheartedly believes in. 

She did it her way. And her success speaks for itself.

On this episode of the RAISE podcast, Joanna delivers so many useful soundbites, including insight on launching an alumni career services program; budgeting for and building the most effective tech-powered fundraising team (hint: lots of new training of existing staff, rather than adding salary lines); and where to reallocate the money and time saved on events and travel. She also reminds us that while “curating” current campus news and updates for donors is an important element of advancement work, it’s also vital to let your alums get the genuine, unfiltered, behind-the-scenes view, too.

We covered a lot of ground in this episode. And a lot of really cool stories. And some gold-nugget ideas that at least one podcast listener needs to run with. (Tell us if you do!).

Joanna has been honing in on her “Why?” so that she can continually improve her “How?” Thank you, Joanna, for reminding us all to do the same, and for being a stellar RAISE podcast guest.

Want to work with Joanna? University of Memphis is hiring! She can be reached on LinkedIn, and on email at jecurtis@memphis.edu.

Endowment Spending & Growth Calculator

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4. Continue to Steward Donors

Your relationship with the donors who give to your endowment doesn’t end when you secure their gifts. Because your endowment exists to make a difference in the long term, your supporters will want you to keep in touch about its progress. Ongoing stewardship means keeping donors updated about your endowment’s performance and impact. A report that strengthens your relationship with donors should cover:
  • The fund’s balance at the start and end of the year
  • Spending amounts and allocations
  • How the fund’s returns compare to your investment targets
  • A short narrative detailing the specific impacts the endowment achieved
Create a report for each endowment rather than sending an identical document to everyone. A donor who endowed a scholarship wants to hear about the students it supported, while a donor who endowed a building fund wants updates on construction projects.

5. Upgrade Your Endowment Management Tools

Your endowment management tools should make applying your spending policy across every fund easy. Investing in dedicated software is especially useful as your endowment grows. Handling unitization in spreadsheets might work for a few funds, but as you begin to manage dozens or hundreds of gifts, dedicated software can save your team time spent manually calculating gains and losses for each one.

Why Nonprofits Need Dedicated Endowment Management Software

Dedicated endowment software brings accuracy and consistency to every part of the management process, from tracking individual funds to improving security. See how these solutions compare to a spreadsheet-based approach: nfographic table outlining the information below.

How These Methods Compare:

In managing your endowment with traditional spreadsheets, you may see:
  • High administrative burden: Manual entry across disconnected systems
  • Limited security and audit footprints: Reduced version control and audit trail visibility
  • Difficulty with donor transparency: Spreadsheets provide only static data that is difficult to turn into custom results.
By using dedicated software, you are likely to find the following improvements:
  • Lower administrative burden: Automated fund tracking and calculated allocations
  • Enhanced security and audit footprint: Audit-ready reconciliation with clear tracking
  • Greater donor transparency: Connects with reporting platforms
Dedicated endowment management software keeps your organization compliant while freeing up the time your team once spent manually managing spreadsheets.

Secure Your Endowment with Balance by EverTrue

Effective endowment management begins with excellent accounting. Balance by EverTrue handles unitization, applies spending rules, and produces audit-ready reports, so your team can spend more time on the donor relationships that built the fund in the first place.
  • Turn your data into a clear picture of long-term impact. Combine accurate fund accounting with donor reporting that showcases impact.
  • Connect with the tools you already use. Pair Balance with Impact by EverTrue and ODDER by EverTrue to create and deliver compelling digital endowment reports that you can send to donors with ease.
  • Know where every fund stands in real time. Check market values, gift history, and available spending for any fund. Then, share view-only versions with your team, so everyone stays informed.
With Balance, your team can stop spending all your time on manual management and instead add balance to your endowment workflow.

Additional Resources

To learn more about managing your endowment and other ways that technology can help your organization, check out these additional resources: Less stress, higher endowment funds. Discover how Balance provides the organization, security, and accuracy your endowment needs. Request a demo.
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