Listen and Learn: How to Handle Donor Feedback on the Frontline
I have a good friend who works in the development office of one of the world’s leading universities. Several years ago, he was meeting with
A Donor Experience Wake-Up Call… From a Mattress Company?
I went shopping for a mattress and ended up with the best customer experience of my life. Not only did the company, Tuft & Needle,
Fundraising Today and Tomorrow: An Interview With Bob Miller, VP of Advancement at Loyola Academy
This series of short conversations with advancement leaders gives us a peek into exciting new projects, their thoughts on the challenges facing our industry, and
