NEW: Upgraded donor wealth and philanthropic insights now in Signal, powered by DonorSearch

DonorSearch identifies prospects in your database with the capacity and intent to give.

Missed the live session? Watch our on-demand webinars anytime to get guidance from industry experts.

Customer Stories:

Why the University of Virginia Trusts Balance by EverTrue as Its Source of Truth for Endowment Reporting

WHO:

The University of Virginia manages endowment funds that require consistent tracking, reporting, and reconciliation. Yvonne Metheny supports fund oversight and reporting, working across multiple financial data sources and systems.

With years of experience using Balance by EverTrue, she relies on tools that deliver accuracy and consistency in day to day financial operations.

THE CHALLENGE:

Reconciling financial data across multiple sources requires complete confidence in the numbers. Yvonne regularly ties out data between Balance, University of Virginia Investment Management (UVIMCO), and custodial reporting from BNY Mellon.

When something doesn’t align, identifying the source quickly is critical. At the same time, long standing processes need to remain stable, even as systems evolve.

WHY EVERTRUE:

Balance by EverTrue serves as a reliable source of truth for financial data. As Yvonne shared, when discrepancies arise, her first instinct is to validate against Balance and trace the issue from there.

“I know Balance is right,” she explained.

The platform supports her team’s core workflows, including processing fund activity and running reports, without adding unnecessary complexity.

Recent system updates and migration efforts have also been implemented smoothly, allowing her team to continue working without disruption.

The Results:

– Strong confidence in Balance’s data accuracy

– Efficient reconciliation across UVIMCO and BNY Mellon reporting

– Long term consistency, with workflows remaining largely unchanged over 16 years

– Smooth platform migration with no major issues identified

– Faster identification of discrepancies in external data sources

The Full Story:

For Yvonne Metheny, accuracy is non-negotiable. Managing endowment data means regularly reconciling across multiple sources, including investment management through UVIMCO and custodial reporting from BNY Mellon.


In this environment, having a system she can trust is essential. Balance serves as that foundation. When something does not align, she starts there, using it as a baseline to investigate and resolve discrepancies.


In one instance, when numbers were off, the issue was ultimately traced back to an external input rather than Balance itself. That experience reinforced a mindset she’s developed over time: trust the system, then investigate outward.


“Tying back to our numbers is just so easy,” she shared.


That reliability supports her team’s day to day work. Balance functions as both a processing and reporting tool, helping her manage fund activity while maintaining alignment across financial data sources.


Over time, that consistency has held steady. As Yvonne noted, her team has used the system in largely the same way for about 16 years, a reflection of both familiarity and confidence in the workflows already in place.


That stability remained intact during a recent system migration. While large scale updates can often introduce risk, the transition was smooth, with no major issues identified. The team was able to continue their work without interruption.