DXOs Know: Top ten ways to get responses from unresponsive donors

Donor Experience Officers manage portfolios of 1,000 high-potential, previously-overlooked donors. They contact alums who have never heard from a real-live-person at their alma mater, have fallen through the cracks for years, are just plain old hard-to-reach. DXOs’ outreach to donors is tech-enabled, high-velocity, and super-personalized.

After a few years of partnering with institutions to run Donor Experience programs, we have gathered some of the best tips and tricks in the trade from DXOs – strategies that actually work to reengage alums and help them fall in love again with their alma maters.

DXOs really do know best. Check it out.

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