Every donor has a story. Don't let them slip through the cracks.

This is the story of Lisa Yu, a loyal donor who, despite expressing interest in giving back, had never received personal outreach from the University of Wyoming Foundation. Thanks to thoughtful outreach from Donor Experience Officer Doug Hammond, Lisa’s dream to give back finally became a reality. 

This documentary is a reminder of the stories of individual donors that can only be surfaced by scaling personalized donor engagement far deeper into the giving pyramid. It’s a story of finding peace, human connection, and the impact of our work as fundraisers.

A Day in the Life of a DXO

How to manage portfolios of 1,000+ like a Donor Experience Officer

DX Starter Kit

It’s time to get Politely Persistent. Download the DX Starter Kit and get started today.

UW's DX program

How UW increased outreach by 2000%, grew revenue by 71%, and reached thousands more donors

Want to start a DX program?

Your guide to starting and running a successful Donor Experience Program.